Payment Pending, but No Order ConfirmationUpdated 3 years ago
Did you experience an error at checkout? Sometimes, customers will receive an error message related to their billing information. This will trigger what is called a credit card hold authorization.
If you see a pending charge on your account and no order confirmation, it is an authorization. Normally, it takes the bank 1-4 days to remove the authorization from the account. Common reasons this happens are Incorrect CVV, Incorrect Postal Code/Zip Codes or Bank fraud filter.
The transaction is attempted when the information is submitted, and gets put in as an authorization regardless if the information was correct. When it goes to process the charge, it will see there was no successful transaction, and those funds will be available again and the authorization will reverse. I want to make clear that the charge did not actually withdraw any funds, what you are seeing on your statement is the intent to withdraw funds.