The Southern Tide Customer Service Team is able to apply this discount retroactively for you.

<img src="https://attachments.gorgias.help/uploads.gorgias.io/0l9dY2VjnV2rZkLp/SouthernTide_Logo_Stacked_Pantone-01-e824c9aa-6aba-4425-a001-63a9d12d87bd.jpg" style="width: 679px;" class="fr-fic fr-dib">Fear naut! The Southern Tide Customer Service Team is happy to help!Our support representatives are able to apply this discount retroactively for you. Please reach out to our&#xA0;<a href="https://southern-tide-customer-support-center.gorgias.help/en-US/contact" target="_blank" rel="noopener noreferrer"></a><a href="https://southerntide.gorgias.help/en-US/contact" rel="noopener noreferrer" target="_blank">Customer Service Team</a>&#xA0;with your order number and discount code. You will be refunded for that discount amount within 2-5 business days.&#xA0;

Forgot to Apply Discount

Welcome to Southern Tide! Enjoy 15% off your first purchase.

<img src="https://attachments.gorgias.help/uploads.gorgias.io/0l9dY2VjnV2rZkLp/SouthernTide_Logo_Stacked_Pantone-01-c5a38441-3e2e-413a-b8a0-fee39d181d82.jpg" style="width: 679px;" class="fr-fic fr-dib">Welcome to Southern Tide! We are delighted you found our brand.All first-time customers will qualify for a 15% off welcome discount! In order to qualify, you will need to subscribe to our email list or text messages. This can be done by entering your email address or phone number in the pop-up welcome screen.&#xA0;If you already closed the pop-up, don&apos;t stress. You can still qualify! If you scroll to the bottom of the website, you will find a blue box to join our mailing list for exclusive offers, news, and more.&#xA0;<img src="https://attachments.gorgias.help/0l9dY2VjnV2rZkLp/hc/eynJd7OqKK69ERow/2025110519-026e22ec-cd13-43f2-a1c2-561270291597-311dbb64-16cf-4c5e-9384-62bf64b8567c.png" style="width: 686px;" class="fr-fic fr-dib">

Welcome Discount

<img src="https://uploads.gorgias.io/0l9dY2VjnV2rZkLp/SouthernTide_Logo_Stacked_Pantone-01-ec5ffda5-6461-4ddb-911b-645f1e87bf1e.jpg" style="width: 679px;" class="fr-fic fr-dib">Southern Tide makes ordering easy! If you have contacted our Customer Support Team about placing an order or making an exchange, you will receive an invoice from our team to complete your purchase.Our Customer Support Team does not save your payment information due to security reasons. That is why we ask you to complete purchases using our secure checkout process.On the invoice, you can review your shipping and billing information are correct, the appropriate discount (if any) is applied to the order, and that the items are accurate. Once you have reviewed the invoice, click the blue button to complete purchase. This will redirect you to our secure checkout where you can choose from our payment options.Once payment is completed on your invoice, you will receive an order confirmation email.<a href="https://southerntide.gorgias.help/en-US/contact" target="_blank" rel="noopener noreferrer"></a><a href="https://southerntide.gorgias.help/en-US/contact" rel="noopener noreferrer" target="_blank">Contact the Customer Support Team</a> if you have any questions about your order.&#xA0;

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Chat with our Customer Service Team during our business hours listed below.

We are available on our live chat Monday-Friday to help with any of your needs, or questions. We look forward to speaking with you. 

Our offices will be closed on Independence Day.

Chat hours 
8:00 am - 5:00 pm Weekdays

Give our Customer Service Team a call with any questions, concerns, or comments that you would like to share.

Our offices will be closed on Independence Day.

Hours:
Mon - Fri: 9:00 AM - 2:00 PM EST

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