ID.me Troubleshoot GuideUpdated 3 years ago
We're proud to offer a 20% discount every day to all ID.me eligible healthcare professionals, teachers, first responders and military members. Please review our programs to see if you qualify.
Having issues locating the green ID.me button on our checkout page? Be sure to follow these steps to receive your 20% off discount:
- Make sure to disable the "Shop Pay' expedited checkout extension. This can be done by clearing your cookies on your web browser.
- If you are on a mobile device, be sure to select the "show order summary" drop down on our mobile checkout page to reveal the green ID.me button.
- We recommend using Google Chrome as your web browser, as our website performs best on Chrome!